If we need more information about your claim and can’t reach you by phone, we’ll send you a toll-free number in an email, asking you to call us. When you apply for EI benefits, you’ll be asked for your email address.

If you don't submit the application within this time: Your information is saved for 72 hours (3 days) from the time you start. If you don't complete the application all at once, you can come back to it later using the temporary password that you receive when you start. The online application takes about 1 hour to complete. To find out if you’re eligible to receive EI regular benefits, you must submit an application online. If you don’t sign up for direct deposit at the time you complete your EI application, you can sign up any time after you apply through My Service Canada Account (MSCA). When you apply for EI benefits, be sure to sign up for direct deposit to get your payments deposited automatically into your bank account 2 business days after we process your EI report. any other amount you received or will receive, such as:.

the salary amount you received, before deductions, for the last week you worked (from Sunday to your last day of work), including insurable tips and commissions.You may also have to provide the following details if you’re reactivating an existing claim: this information will be used, along with your record(s) of employment (ROE), to calculate your benefit rate.the dates, Sunday to Saturday, and earnings for each of your highest paid weeks of insurable earnings Footnote 1in the last 52 weeks or since the start of your last EI claim, whichever is the shorter period.your detailed version of the facts (if you quit or were dismissed from any job in the past 52 weeks).the names, addresses, dates of employment, and reason for separation for all your employers over the last 52 weeks.your complete banking information to sign up for direct deposit, including:.your mailing and residential addresses, including the postal codes.the last name at birth of 1 of your parents.if your SIN begins with a 9, you need to supply proof of your immigration status and work permit.Make sure you have the following information to complete your Employment Insurance (EI) application:

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